Do you ever take the time to think?
Just a thought...
Sir Richard Branson recently argued in his blog that “innovation is the lifeblood of successful businesses”. And that if you aren't innovating, you are actually going backwards.* Many people still labour under the illusion that the ability to think creatively and, thus, to innovate effectively, is confined to the brains of the organisation. Maybe this is the R&D division, or the Strategy team, or the Marketing group. But the reality is that we all have the capacity to be creative and that businesses need to cultivate working environments where creativity flows throughout the organisation like… continue reading
A lot can be said for the contribution of innovation management in organisations but the influences on this innovation never seem to be addressed. The promotion of innovation management in today’s society is highly visible both on and offline and its been recognized that certain organisations appear to be more innovative than others. Instead of diminishing those who emerge weaker at innovation, let’s focus on developing an understanding of the reasons why innovation can be more successful in some places over others.
Without a valid understanding and research into the topic of in… continue reading
I recently came across a blog about customer service ‘foul ups’* and the behaviours that impact on customer loyalty. Whilst price and product are both significant factors in a buyer’s thinking, so often it’s the quality of service that plays a role in a customer’s attitude to the company. Given that such quality is dependent on the attitudes and behaviours of the people employed to deliver it, does employee engagement genuinely make a difference to whether a customer stays or goes elsewhere?
Many advocates of employee engagement seem to think so. Shane Gamble of Sweet Tooth** argues that “when… continue reading
Innovation management is rapidly becoming a dominant element of business strategy and is being increasingly recognised as a crucial concept to ensure companies continue on an upward trajectory in the future. As competition between global industries continues to grow, the importance of innovation management looks set to increase in years to come as companies search for the next big product innovation.
Only a few hours ago, Samsung announced the launch of their new product innovation; the Galaxy Round. Samsung has beaten its rival smartphone companies Apple Inc and LG to be the first to release … continue reading
Are you astounded by the amount you’re paying for your utility bills? Well, this won’t be getting any cheaper any time soon. BBC reports have announced that E.on, one of the UK’s largest energy providers, will be making cuts to some one of their tariffs. For the over 60s this will be catastrophic as their energy bills soar.
E.on have decided that from October 7 2013 onwards, they are going to abolish their ‘StayWarm’ scheme that offers fixed-rate energy bills for the over 60s. As one might imagine this a very controversial decision although E.on has suggested that it has taken effect due to Of… continue reading